Customer Service: 888.855.4994

Privacy Policy

Our Commitment to Privacy
Postcard from Paris® Home values its customers and respects their privacy. 
We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. As described in this policy, we share your information under certain circumstances with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service.
This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Postcard from Paris Home customer service in any of three ways:
1. Send us an email at customerservice@postcardfromparis.com
2. Call us toll free at 888-855-4994
3. Write to us at
Postcard from Paris Home
631 South Main Street
Greenville, SC 29601
If our information practices change in the future, we will post an updated policy on our Web site. We also may post a notice on our Web site. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. By using the site or providing personal information to us following such changes, you will have accepted the revised Privacy Policy.
What kind of information does Postcard from Paris Home collect?
We collect information, such as name, e-mail and postal addresses, phone and credit or debit card numbers from you when you visit our Web site or our store, place an order online, by mail, or by phone, make an in-store purchase, save your information with us online, or participate in a contest, promotion or survey. We collect and store certain information automatically whenever you visit our Web site. For example, we collect your IP address, browser information and reference site domain. We maintain a record of your product interests and the purchases you make online, by mail, or by phone and in our store, and may also acquire information about you from our joint marketing partners and from unrelated third parties.
How does Postcard from Paris Home use my information?
When you place an order or make a purchase from Postcard from Paris Home, we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we will use your e-mail and postal address to send you information about our products, services, and promotions and to help us learn more about your shopping preferences. If you participate in a promotion (online, by phone, by mail, or at our retail store), we may use your personal information to send you e-mails, postal mail, or telephone (including text messages) regarding our products, services, contests and promotions. From time to time, we may use this information to contact you via e-mail, postal mail, or telephone to learn more about your shopping preferences. You always have the choice not to receive marketing information or calls.
In addition, we may use information about your product interests, activities on our site, and purchases from us to help us improve our site design and your online and in-store shopping experiences. We may contact you, subject to the choices you have made, via e-mail, postal mail, or telephone, to conduct market research and learn more about how we can improve our product and service offerings.
To serve you better, we may combine information you give us and information about your product interests and purchases with information from third parties, including demographic information and information that is publicly available. We use that combined information to enhance and personalize your shopping experience with us and to communicate with you in accordance with this policy.
Does Postcard from Paris Home share my information with third parties?
We do not share or sell your information to third parties.
However, we may contract with service providers to operate our Web site, maintain and manage our customer information, to fulfill orders and to communicate with our customers. We and our service providers may share customer information with service providers whom we or they engage to perform services related to our Web site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These service providers are authorized to use customer information only in connection with the services they are engaged to perform. We do not authorize any of these service providers to make any other use of your information.
We and our service providers reserve the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Postcard from Paris Home, its affiliates, service providers, and others.
We may also share information as we believe to be necessary or appropriate under certain circumstances: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our Affiliates; (f) to protect our rights, privacy, safety or property, or that of you, our Affiliates or others; and (g) to allow us to pursue available remedies or to limit the damages that we may sustain.
How do I access my information? How do I change or delete my information?
You can review, change or delete certain personal information related to your use of our online site (e.g., name and contact information) by calling us at 888-855-4994. You may also login in to your account on our Web site.  Please note that any requests to update your personal information may take up to five days to process.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you do not want us to send you promotional communications, you may opt out of this communication by clicking the opt-out link at the bottom of any newsletter or contacting us at customerservice@postcardfromparis.com
Please also note that when you purchase from us, we will confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
How does Postcard from Paris Home protect children's privacy?
The site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not make purchases through our site.
What are cookies? How does Postcard from Paris Home use cookies on its site?
A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that Web sites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.
We use cookies in order to improve your shopping experience. Cookies enable us to keep track of your order as you shop on our site.
Through our use of cookies, we also track and maintain the identity of the Web site you visited immediately prior to visiting our Web site. We do not otherwise track any information about your use of other Web sites.
How do I know my order information is secure?
Protecting your order information is important to us. To guard your information delivered to us electronically, our Web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only we are able to decode your information. 
Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at Postcard from Paris Home. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing our server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing our secure server, the first characters of the site address will change from "http" to "https."
If your browser or firewall doesn't support SSL, you will not be able to connect to our server, which means you won't be able to mistakenly place an order through an unsecured connection. 
We seek to use reasonable organizational, technical and administrative measures to protect personal information under our control. Unfortunately, no data storage system or data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. Please exercise caution in submitting personal information via the site, especially if you are accessing the site using a WiFi hotspot or public network. 
What about links to other Web sites and services?
This Web site may contain links to other Web sites. Neither Postcard from Paris Home, affiliates, nor our service providers control the privacy policies or practices of these Web sites. You should review those policies before providing any personal information. Neither Postcard from Paris Home, affiliates, nor our service providers are responsible for the content or practices of any linked Web sites, and we provide these links solely for the convenience and information of our visitors.
Jurisdictional Issues
The site is controlled and operated by us from South Carolina in the United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of South Carolina in the United States.
Contact Us
If you have any questions about this privacy policy, or to make choices about receiving promotional communications, to update your personal information, or to place an order, please contact us in any of the following ways:
Phone: 888-855-4994
e-mail: customerservice@postcardfromparis.com 
Postcard from Paris Home
631 South Main Street
Greenville, SC 29601
Please note that email communications are not always secure so please do not include credit card information or other sensitive information in your email messages to us.
Effective September 1, 2012